Bone Densitometry Service Program Overview
Customer Service: 800.321.4659

  Platinum
Priority
Response Maximum Security		 Gold
Comprehensive
Coverage		 Silver
Performance
Plus		 Bronze
Preventative
Maintenance
Coverage
Telephone Support        
Priority Applications &
Technical Support		    
Toll Free Applications
Support
Toll Free Technical
Support
Equipment Repair         
On-site coverage until 9pm      
Priority on-site response      
24-hour response time  
Unlimited on-site repair  
All replacement parts  
Replacement glassware*
parts (x-ray Tube/Image
Intensifier)		  
PC and Peripherals  
Software Maintenance         
Updates  
Corrective Releases
Site Certification         
Preventative
Maintenance
Click the name of the Service Program
above to read a description.

Additional Services Provided To All Customers
On-site Training Marketing Assistance Education
  • Two days ECE approved applications training by a registered Radiologic Technologist
  • Practice Development Guide
  • On-line Medical Help
  • Osteoporosis Learning Series

Discounts Available Key
  • Multi-year agreement
    (includes price protection)
  • Multiple systems at same location
  • Prepayment (multi-year agreement)
* Glassware: x-ray tube/tank and detector assembly
- Included
- Conditionally Included
- 25% off Glassware*


 
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