Help Desk Hours: 7:00AM - 7:00PM Eastern

Contact Information: ThinPrep Imaging System
Help Desk Phone: (800) 442-9892
Fax (508) 263-2968
Email Address:

Ordering Information:

For Customers within the United States:

Phone: 1-800-442-9892
Orders placed by phone are processed within a few minutes by one of our friendly Customer Service Representatives. If all of our Representatives are busy and you get our Voice Mail System, you may place your verbal order on our Voice Mail System and we will verbally confirm your order once it has been processed.

Fax: 1-800-409-7591
Orders faxed into Customer Service are processed immediately. You will receive a fax confirming availability, pricing, carrier, and ship method. If you do not receive a fax confirmation within 24 hours, please contact our Customer Service Group to ensure that the order was received.

All orders, unless otherwise requested, are shipped on the same business day that the order was placed via standard ground service. Expedited shipments and 3-day ground service are also available upon request

For Customers outside of the United States, find a local office.